SERVICE AND SUPPORT

Our Preventive Maintenance Agreement covers all Ride Works supplied equipment.

 
After Hour/Emergency Service and General Service:
M-F 8:00AM – 5:00PM EST
Phone: 1.888.960.4870

The Ride Works Service Contracts

The Ride Works Preventive Maintenance Agreement (PMA) covers all Ride Works supplied equipment. The purchased equipment from The Ride Works is first surveyed by a Ride Works field service engineer. The PMA cost is then based upon the engineer’s survey and on the type, location and condition of the product to be coved by the contract.

Once The Ride Works entertainment product is brought up to the proper operating standards, the PMA contract becomes effective and the customer’s entertainment product is then inspected routinely to prevent downtime and assure maximum performance. These inspections are scheduled so as to not interfere with the normal operation of The Ride Works product.

An optional recommended on-hand spares package is available for purchase with the PMA.

Factory Direct The Ride Works Services

  • After sales service as required
  • Emergency and after hours service
  • The Ride Works Factory computerized parts inventory
  • The Ride Works Installation services
  • The Ride Works Operator and General Maintenance Training